Survey

1. Have you made any online purchases this week?

A. Yes

B. No

2. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful

3. How often do you shop for pet supplies?

A. Weekly

B. Monthly

C. A few times a year

D. Not applicable

4. What is your favorite season for shopping?

A. Holiday Season (Nov-Dec)

B. Spring

C. Summer

D. Fall

E. No favorite

5. What was your last treat-yourself purchase?

A. Clothing/Accessories

B. Electronics/Gadgets

C. Food/Experience

D. Home Decor

6. When shopping for electronics, what is most important?

A. Brand

B. Technical Specifications

C. Price

D. User Reviews

7. Do you consider the ethical practices of a company when shopping?

A. Yes, always

B. Yes, when I can

C. No, it's not a factor

8. How do you manage your loyalty program memberships?

A. Actively use many

B. Use a few key ones

C. Don't pay attention to them

9. Do you track your package delivery status eagerly?

A. Yes, constantly

B. Yes, once or twice

C. No

10. How do you feel about in-app purchases?

A. I make them regularly

B. I've made a few

C. I avoid them