Survey

1. How do you feel about smart home devices?

A. I love them and own several

B. I'm interested but don't own many

C. I'm skeptical of them

2. What is your experience with click-and-collect (buy online, pick up in-store)?

A. Excellent, I use it often

B. It's okay

C. I've had problems

D. I haven't tried it

3. How often do you return items you bought online?

A. Frequently

B. Occasionally

C. Rarely

D. Never

4. What is your most common reason for shopping?

A. Replenishing essentials

B. Replacing worn-out items

C. Buying for a specific event

D. Browsing for fun

5. What is your favorite season for shopping?

A. Holiday Season (Nov-Dec)

B. Spring

C. Summer

D. Fall

E. No favorite

6. Do you check the best-before dates on groceries?

A. Always

B. Often

C. Sometimes

D. Never

7. What is your favorite household chore?

A. Cooking

B. Organizing/Cleaning

C. Grocery Shopping

D. Laundry

E. None

8. Have you ever bought something after seeing it on social media?

A. Yes, many times

B. Yes, a few times

C. No

9. What is your primary motivation for trying a new brand?

A. Price

B. Recommendations

C. Advertising

D. Sustainability/Ethics

10. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful